Barleylands Farm Park E-Ticketing Terms and Conditions
Thank you for using the booking system, which will enable you to order and pay for your tickets now, and receive an E-Ticket for you to present at the Entry Kiosk (either electronically or in paper format) on the day of your visit.
Barleylands Farm Park opening hours are as follows:
• From 1st April through to 31st October, Daily 10am to 5pm*
• From 1st November through to 31st March, Daily 10am to 4pm*
• We are closed on Christmas Day, Boxing Day & New Years Day*
*Opening hours are subject to change. Please check our opening times page for details. For Farm Park FAQs, please click here.
Please note the following information before booking:
• Child rates apply to children aged 2-14 years
• Barleylands Farm Park welcomes visitors with disabilities and special needs. Carers are £3.00. Proof may be required (such as orange/blue badge) at the point of entry into Barleylands Farm Park to secure this concession.
• Please note that Barleylands operates a no refunds or exchange policy for online bookings.
• The Barleylands Farm Park E-Ticketing System cannot accept discount vouchers or promotions. All other promotional/discount vouchers cannot be used in conjunction with tickets purchased online. Online discounts may however be introduced at certain times of year and at Barleylands Farm Park’s discretion.
• Possession of the E-Ticketing receipt will be regarded as proof of purchase and will entitle you to the relevant number and type of tickets purchased.
• Credit card transactions are made on a separate secure server with full encryption of all credit card data. Your credit card details and personal information will not be shared with any other company or organisation.
• Special events may occasionally necessitate restricted access or additional charges to Barleylands Farm Park.
• Guide Dogs are permitted entry to Barleylands Farm Park but all other Dogs and pets are not permitted into the attraction.
• Barleylands Farm Park reserves the right to close to the public, withdraw any attraction, alter times, prices and events or services without notice.
• Barleylands Farm Park reserves the right to request further identification at the point of entry.
• Barleylands Farm Park reserves the right to refuse entry.
•Barleylands Farm Park reserves the right to eject customers who are creating a nuisance in any way including behaving in an aggressive, intimidating, obstructive or inappropriate manner towards animals, members of the pubic or members of staff or vandalising company property.
• If you are buying an Barleylands Pass using the Direct Debit option, you commit to pay 9 equal instalments for your first years membership. Thereafter you will be charged a rolling amount until you give one months notice by email to [email protected].
On entering Barleylands Farm Park we ask you to read our Health & Safety guidelines (stated below) and follow these guidelines to ensure you have an enjoyable and safe visit.
• No smoking on the farm (including e-cigarettes).
• All Children must be accompanied by an adult at all times.
• Children should be supervised when using play equipment within Barleylands Farm Park.
• Please take note of all safety signs around the farm and be aware and be aware that some animals may bite.
• Please wash your hands and your child’s hands thoroughly after touching the animals and before eating.
• Please try to minimise children putting their hands in or near their mouths.
• Please try to keep your child’s toys and dummies clean.
• Pregnant ladies are advised not to touch sheep and lambs.
• Socks must be worn at all times in the Play Barns and on the Bouncy Pillow.
• The first aid point for the farm is at the entry kiosk and any accidents should be reported to a member of staff.
• The fire assembly point is situated by the Wishing Well.
Animal Experiences – Additional Terms and Conditions
• All our outdoor animal experiences are weather permitting and we reserve the right to cancel experiences if the weather conditions are unsuitable, eg for birds of prey flying.
• We pride ourselves on our amazing experience days, the only thing we can’t control is the weather! If the weather is looking bad on the day, we will call you on the contact number provided to us. (This could be as early as 9am on the day of your experience so please keep your phones on!) If you are worried about your experience day not going ahead as planned, you can always call us on 01268 290229 and someone will be happy to speak with you.
• If your day is cancelled due to weather, we will re-book you onto the earliest convenient slot, this can be whenever is best for you.
• Please remember that weekends are always best booked as far in advance as possible!
• Please make sure you read the age limits before purchasing/booking any experiences.
• If you are more than 15 minutes late for the scheduled booking you will not be able to complete you experience on that day.
• We ask that all participants please let us know in advance if there are any medical conditions or disabilities that we may need to be aware of. (Barleylands has full disabled access, and we can accommodate for most medical conditions on our experience days). We will always have client safety in mind during all activities.
• In the event of being unable to redeem your voucher prior to its expiration, extensions may be given at our discretion. In the event of an extension, an extension fee will be required. This will be £10 per month after the initial expiration of your voucher, for a maximum of five months.
• Please ensure you leave a suitable amount of time between booking your voucher and the date of your vouchers expiration time.
Barleylands Pass
Click here to read the full Terms and Conditions of Use
If you have any questions please do not hesitate to contact us on 01268 290 229
By making a booking for a Barleylands Farm Park E-Ticket you will be deemed to have read, understood and agreed to these Terms and Conditions.
If you have any queries with regard to the Barleylands Farm Park E-ticketing system, then please Tel:01268 290229 or email [email protected]
